W10 believes betting should be fun — but when it gets out of hand, it becomes a problem. On this page, learn how to bet responsibly, where to draw the line, and how to get help if things go wrong.
Set your own daily or weekly play time limit. Once the time is up, W10 will automatically end your session.
Set your own limits on daily, weekly, or monthly deposits. Limit decreases take effect immediately; increases take effect after 72 hours.
Take a break from your account for 24 hours to 30 days to clear your head. Deposits and bets are not permitted during a break.
For a long-term break, self-exclude for 6 months to 5 years. Your account cannot be reopened during this period.
At set intervals, W10 will notify you of how long you have been playing and your total winnings or losses.
Review all your betting activity for the month — wins, losses, and time spent — and stay informed.
The simplest way to avoid overspending on betting is to set a deposit limit. W10 offers three types of limits:
Feeling like you need a break? A cooling-off period temporarily suspends your account. During this time:
If you feel betting is having a negative impact on your life, self-exclusion is the most effective solution. With it:
Playing for extended periods can be harmful. Use session limits to stay in control:
Calculate a safe betting limit based on your monthly income and entertainment budget.
Check any of the questions below that apply to you. This will help you better understand your own betting habits.
You are spending more on betting than your set budget allows.
Placing bet after bet in an attempt to recover lost money.
Spending time on betting platforms at the expense of sleep.
Hiding your betting activity from family or loved ones.
Excessive worry and anxiety over betting outcomes.
Betting causing strain on family or personal relationships.
Struggling to cover essential expenses due to betting.
Thinking about betting instead of focusing on work or studies.
Activating responsible gaming tools on W10 is simple — just a few clicks away.
Log in to your W10 account and click the profile icon in the top right corner.
Go to "My Account" and navigate to the "Responsible Gaming" menu.
Deposit limits, session time, cooling-off, or self-exclusion — choose whatever works best for you.
Set your preferred limit or time and confirm.
Reducing a limit or activating a break takes effect immediately. Increasing a limit takes effect after 72 hours.
At W10, betting is a form of entertainment — much like going to the cinema or dining out. Never think of it as a source of income. The most important rule of responsible play is simple: treat betting as entertainment, nothing more.
No bet is ever guaranteed. Only ever bet an amount you can afford to lose — money whose loss won't affect your daily life. Never bet with funds set aside for essential expenses, rent, or your children's education.
Before you start, decide how long you will play and how much you are willing to spend. Once you hit your limit, stop — win or lose. W10's session limit tool does this for you automatically.
Losing a bet does not increase your chances of winning the next one. Chasing losses is the most dangerous mindset of all. If you've reached your set budget for the day, stop betting and walk away.
Taking regular breaks is a sign of responsible betting. Step away from betting entirely at least one day a week, and spend that time with family and friends.
W10 has trained responsible gaming specialists who can identify problematic betting patterns and provide support.
W10's system automatically detects unusual betting patterns and, where necessary, the support team will reach out to you.
While on self-exclusion or a cooling-off period, W10 will not send any promotional messages — we will never try to lure you back with offers or discounts.
Your deposited funds remain completely safe during self-exclusion. You can make a withdrawal at any time.
W10 actively invests in promoting responsible betting awareness — not just for business, but because it matters.
W10 strictly enforces the 18+ policy. Any underage account identified is closed immediately.
W10 wants you to stay safe and enjoy yourself. Use our responsible betting tools to keep your experience fun and in control.
18+ only. Please bet responsibly. For support, contact support@w10.bio.